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If you bought a good or a service online or outside of a shop
(by telephone, mail order, from a door-to-door salesperson), you also
have the right to cancel and return your order within 14 days, for any
reason and with no justification.
Under EU rules, a trader must repair, replace, reduce the price or give you a refund if goods you bought turn out to be faulty or do not look or work as advertised.